The screenshot on the right shows Windows 8. Right-click on Outlook and select “Open File Location”.It is located in the same folder as Outlook. If you have Microsoft Office installed, you have scanpst.exe installed as well. A large portion of our support requests have nothing to do with TechHit products, but are resolved by running scanpst to fix errors in the PST / OST file. From something relatively minor, like messages not turning read after you open them, to crashes, freezes and inability to launch Outlook. However, Outlook will start failing in random and unpredictable ways. If an Outlook mail file is corrupted, Outlook does not necessarily tell you about it. PST and OST corruption – the root of most Outlook issuesĪ corrupted PST or OST file is one of the most common causes of problems with Outlook.
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